Restaurant Staff Training and a Custom LMS Built for Your Team
Role-based academies for every position, written from your recipes, SOPs, and handbook. We build the curriculum and the platform, and you guide and approve every lesson.
Restaurant staff training that sounds like your restaurant
Good restaurant staff training is how a new server learns your steps of service, a new line cook learns your plates, and a new host learns how you want the phone answered. In a lot of restaurants, that knowledge lives in a binder and in a busy trainer's head, and it shifts a little every time it's passed on.
We turn it into a personal LMS built for your restaurant: role-based academies, daily lessons, quizzes, trainer sign-offs, handbook e-signatures, and menu training, in English and Spanish. It's hospitality training with your menu and your standards already inside, so every new hire learns the same way on every shift.
A custom LMS pays off when your menu and service are specific enough that generic courses leave gaps, or when you're hiring often enough that someone is always in training. New hires learn your way from their first day, and your best trainers get to spend their time coaching on the floor.
This is white glove work. We write and build the curriculum from your recipes, SOPs, and handbook, and you guide and approve every piece. We do the work. You guide the process.
A restaurant LMS that shows every trainee where they stand
Your hospitality LMS shows each trainee their role academy, today's lesson, their latest quiz score, and whether their trainer has signed off. Managers see the same view for the whole team, so it's clear who needs help before their next shift.
An academy for every position, front and back of house
Every role gets its own academy, written for what that person does on a real shift. A server's academy covers your steps of service, the menu, the POS, and what to say when a dish is 86'd. A prep cook's covers your recipes, labeling, and station setup. A bartender's covers your specs, your pours, and how you want the bar run during a rush.
Each academy runs day by day, so a new hire learns in the order the job asks for it. Together, they become your restaurant training program for every new hire, the same at every location.
- Front of house: server, host, back waiter, bartender, captain, and FOH lead
- Back of house: chef de partie, line, prep, pantry, porter, and BOH lead
- Specialty roles your operation needs, like valet
- Pour tests for bartenders, built from your own specs
How each training day works
Progress is earned one day at a time, so every new hire builds on the day before.
Today's lesson
The day opens with that role's lesson, on the trainee's own phone or a tablet in the restaurant, in English or Spanish.
Daily quiz
A quiz checks what stuck. The trainee sees the score right away, and so does the manager, so gaps get caught while they're small.
Trainer sign-off
The trainer watches the skill on the floor or on the line, then signs off in the app, so every day ends with proof the trainee can do the work.
Next day opens
The quiz and the sign-off together open the next day, so nobody skips ahead and nobody waits on paperwork.
Restaurant training software with the details built in
Everything a new hire needs in one place, and everything a manager needs to see.
Handbook e-signatures
New hires sign the handbook in the app, and the system records which version each person signed. When a policy changes, you can see who has signed the update and who still needs to.
Menu and allergen training
Menu lessons built from the kitchen's own dish files, with ingredients and allergens, so FOH can answer guest questions with confidence. Our AI menu import writes the first draft, and your chef approves it.
POS training
A module on the POS your team uses every shift, so new hires know the steps before they ring in a real order.
One-tap Spanish
Every lesson switches to Spanish with one tap, so trainees can learn in the language that works best for them.
One login
Trainees use the same login for training and your operations app, on a phone or a tablet in the restaurant. When someone leaves, offboarding cuts access immediately.
Progress reporting
Managers see who's on which day, quiz scores, and who's waiting on a sign-off, by role and by location, so you can spot anyone stalling halfway through.
We write the curriculum from what you already have
You don't need a training department or polished documents. Send us what you have, and we turn it into lessons, quizzes, and sign-off checkpoints. You see every lesson before your team does, and your feedback shapes each round. Experienced hospitality trainers in our network are also available when you want hands-on help with your team.
- Recipes and plate specs
- The kitchen's dish files and allergen notes
- SOPs for opening, closing, and side work
- Steps of service and pre-shift standards
- Your employee handbook and policies
- Bar specs, pours, and wine notes
- POS screens and workflows
- Brand standards and dress code
Thirteen role academies for a private dining club in Vail
For a private dining club in Vail, Colorado, we built a custom training academy with 13 role-based academies, 10 days each, covering front of house, back of house, and ski valet. A daily quiz and the trainer's sign-off open the next day of training, and bartenders also take a pour test.
New hires sign the handbook electronically, and the system records which version they signed. Menu training covers 83 dishes, and an AI menu import turns the kitchen's dish file into a training menu. There's a POS training module, and every lesson switches to Spanish with one tap.
Hiring and training connect, too. Applicants use an electronic job application, an AI applicant summary backs every point with a quote from the application, and each hire gets one login for the academy and the operations app. A practice simulator with sample members lets staff learn the system safely, and offboarding cuts access immediately.
See the full case study. Training also rolls out across multiple locations, and it pairs well with new-hire uniform kits.
Frequently Asked Questions
How much does a custom restaurant training program cost?
How long does it take to build the academies?
Does the training work with my POS?
What do I need to provide?
Who keeps the training current when the menu or handbook changes?
Does this work for one restaurant and for multiple locations?
Give every new hire a better first 10 days
Start with the free AI assessment, and Christy will follow up personally to talk through what a custom academy could look like for your restaurant.